GigUpp Community Guidelines
GigUpp is where creators show their work and clients hire them on proof. These guidelines keep it trustworthy for everyone. They form part of the Terms of Service.
1. Show real work
- Post only work you made, or work you have clear permission to show. If you worked as part of a team, say what your part was.
- Do not use other people's photos, designs or portfolios as your own, and do not present AI-generated or stock images as client work.
- Describe your services, prices and timelines honestly.
2. Be honest about who you are
- Use your real name and accurate details.
- Do not impersonate another person, brand or organisation.
- One account per person.
3. Treat people with respect
- No harassment, threats, bullying, hate speech or discrimination, including on the basis of ethnicity, religion, gender, disability, age or sexual orientation.
- No sexual content, and no unwanted advances.
- Disagree about work with facts, not insults. If something goes wrong, use the tools on the booking.
4. Keep payments on GigUpp
- Pay and get paid for GigUpp quotes and bookings through GigUpp only. Paying outside GigUpp removes Payment Protection and our help in a dispute.
- Do not ask for or share payment details or one-time codes in chat.
5. Deliver what was agreed
- Creators: deliver on time and as quoted, through GigUpp. If you need more time, ask for an extension before the due date.
- Clients: give clear requirements and review deliveries promptly.
6. Leave fair feedback
- Feedback must describe a real booking. No fake, paid, swapped or retaliatory feedback.
- Do not pressure anyone to change their feedback.
7. What is not allowed on GigUpp
- Anything illegal in Ghana, or where you are.
- Services that require a licence you do not hold (for example medical, legal or financial advice).
- Deceptive academic work, such as completing someone's assessed coursework or sitting their exams. Tutoring and feedback are fine.
- Weapons, drugs, gambling, adult content, or counterfeit goods.
- Content that infringes someone's copyright or trademark.
- Sharing someone's private information without their permission.
- Spam, scams, phishing, or links to malware.
- Misuse of referrals or Credits.
8. Stay safe in person
For services in person, agree the time and place in GigUpp chat, meet somewhere you both feel safe, and tell someone you trust where you will be.
9. Reporting and enforcement
Report a user, message or project with the report option in the app, or write to [email protected]. We review reports and may remove content, limit features, pause withdrawals during an investigation, or suspend or close accounts. We act according to how serious the problem is and whether it has happened before. Where we can, we tell you what we did and why.