GigUpp Cookie Policy
This policy explains the cookies and similar storage GigUpp uses on its website and apps, and the choices you have. It supplements the Privacy Policy.
1. What cookies are
Cookies are small files a website stores in your browser. Apps and websites can also keep small amounts of data on your device in local storage. We call all of these "cookies" here.
2. The cookies we use
| Type | What it does | Can you turn it off? |
|---|---|---|
| Strictly necessary | Keeps you signed in, protects your account and forms from misuse, and remembers your cookie choice | No. GigUpp cannot work without them. |
| Preferences | Remembers choices such as dismissed notices and the tour you have seen | You can clear them in your browser |
| Analytics | Helps us understand how GigUpp is used, with a pseudonymous code rather than your name | Yes. Off unless you allow it. |
We do not use advertising cookies, and we do not let other companies track you on GigUpp for advertising.
2.1 Your sign-in cookie
When you sign in, or start trying GigUpp before creating an account, we store a sign-in cookie (gig_session) in your browser. It holds the key to your session, so:
- it is set whether or not you allow analytics. Your cookie choice does not affect it, because GigUpp cannot keep you signed in without it;
- it can only be read by our servers, never by scripts on the page (it is marked
HttpOnly), it is sent only over secure connections (Secure), and it is not sent when other websites link to or embed GigUpp in ways that could misuse it (SameSite=Lax); - it lasts until you sign out or your session expires. Signing out deletes it;
- it is used only to keep you signed in and to protect your account. It is never used for analytics or advertising.
GigUpp staff tools use a separate sign-in cookie of the same kind.
In the mobile app, your sign-in is kept in your device's secure storage instead of a cookie, for the same purpose.
3. Your choices
- When you first visit, the cookie banner lets you allow or refuse analytics. Your choice is stored in a cookie for six months, and you can change it at any time in settings. This choice covers analytics only; the strictly necessary cookies in § 2, including your sign-in cookie (§ 2.1), stay on while you use GigUpp.
- If you refuse analytics, usage events we receive are kept for no more than 7 days, only to keep GigUpp secure and working, and are not linked to you.
- You can also block or delete cookies in your browser settings. Blocking or deleting the sign-in cookie signs you out, and you will not be able to sign in again until you allow it.
4. Third-party services
Some providers we use to run GigUpp (for example for sign-in with Google, payments with Paystack, and error reports) may set their own necessary cookies when you use their part of the service. Their own privacy policies apply.
5. Changes and contact
We will update this policy if the cookies we use change, and show a notice in the app. Questions: [email protected].